Current TAT is 2-3 weeks from the day of your order. If you ordered a keepsake, the TAT is 1-2 weeks from the day I receive your keepsake item(s).

To inquire about a custom order, please fill out the contact form or email stitchedbytaiylor@gmail.com

Please keep in mind that sometimes custom orders will have a one time digitizing fee of $8-20 per design, to take your idea and turn it into an embroidery design.

No. I am a custom, made-to-order shop - therefore I do not accept returns. In the case that you received the wrong item or I did something incorrectly on my end, I will pay for you to ship the item back to me so I can make it right.

It depends on the item(s). If I decide it's an item I feel comfortable embroidering on, you will be required to sign a liability waiver. I will not work on your item(s) until that waiver is signed and returned back to me.

Yes. I currently have a whole section for hats. If you need a custom design, please fill out the contact form or email stitchedbytaiylor@gmail.com

Yes. There is always a one time digitizing fee for new logos/customs. This fee ranges from $8-20 depending on size, location, and complexity. This is a one time fee which allows me to turn your logo into an embroidery file, which can then be used on the item(s) of your choice. Once the logo is created into an embroidery file, you are free to use it however many times you would like.