Frequently Asked Questions:

My current TAT for embroidery is 5 business weeks (please keep in mind I will be going on maternity leave January 13th) and for my DTF printed shirts my TAT is approximately 2-3 business weeks.

Once your order is shipped, you will receive an email with tracking information. That means your order has shipped that day and will take roughly 3-5 business days.

Yes. If you are local, you can choose the local pickup option at checkout.

Orders can be cancelled within 24 hours of being placed for a full return. If you have exceeded that time frame, your order can not be cancelled. You can exchange for another shop item or store credit. 

No. Everything is custom made for that specific order. In the case of a mistake on MY end, we will work together to figure out the best solution to make sure the customer is happy.

For any custom designs that require turning a design into an embroidery file, there will be a one time digitizing fee of $8 for side chest designs and $12-20 for any full chest designs, depending on size. This is a one time fee and allows the design to be used as many times as needed in the future.

No. I no longer embroider on personal items for many different reasons. I am sorry for any inconvenience this may cause.

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