{"product_id":"nicu-nurse-heart-embroidered","title":"nicu nurse heart - EMBROIDERED","description":"\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003cem\u003e\u003cstrong\u003eDesign can NOT be changed, WORDING for thread color CAN.\u003c\/strong\u003e\u003c\/em\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e- I am a handmade, made to order, personalized small business and because of this, I do not offer refunds.  In certain cases, shop credit may be offered but it is up to\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSTITCHED\u003c\/em\u003e\u003ci\u003e by Taiylor\u003c\/i\u003e and will depend on the reason a refund is requested.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003e- Orders can be cancelled within 24 hours of being placed for a full return. If you have exceeded that time frame, your order can not be cancelled. You can exchange for another shop item or store credit. \u003c\/p\u003e\n\u003cp class=\"p1\"\u003ePROCESSING AND SHIPPING:\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eMy current turnaround time is \u003cem\u003e\u003cstrong\u003eapproximately 2-3\u003c\/strong\u003e\u003cstrong\u003e\u003cem\u003e \u003c\/em\u003ebusiness weeks\u003c\/strong\u003e\u003c\/em\u003e.  Please keep in mind that my turnaround time is subject to change with an increase in orders and other reasons that may impact me as a small business.  \u003cstrong\u003eAs always, I try to ensure faster turnaround times but cannot promise them.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eAll items are made to order and once they are shipped, you will receive an email with confirmation and tracking number.  Your order will typically arrive within 3-5 days after shipping.\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eThank you \u003cspan style=\"text-decoration: underline;\"\u003eSO\u003c\/span\u003e much for 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